Terms of Service
The Root Cause Reset (DBA)
A program of TWMARKETING, LLC
Last Updated: January 30, 2026
Introduction
Welcome to Root Cause Reset, a program operated by TWMARKETING, LLC ("we," "us," "our," "the Company"). By accessing our website, enrolling in our programs, or using our services—including SMS/text messaging—you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
If you do not agree to these Terms, please do not use our services.
1. Eligibility & Age Restriction
You must be at least 18 years of age to use our services, enroll in our programs, or opt into SMS communications. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
If we learn that someone under 18 has provided personal information or enrolled in our services, we will take steps to remove that information and terminate access.
2. Description of Services
Root Cause Reset is an 8-week online program designed to help individuals address chronic pain, stiffness, tightness, and tension through a foundation-first approach focusing on breathing, stability, and strength.
Our services may include:
Access to online program content (videos, guides, exercises)
Community access for support and accountability
Email and SMS communications related to your program
Consultation calls and personalized plans (depending on enrollment level)
3. SMS/Text Messaging Terms
Description of SMS Use Cases:
By opting into SMS communications, you agree to receive text messages from Root Cause Reset (operated by TWMARKETING, LLC) for the following purposes:
Program updates and reminders
Welcome and onboarding messages
Weekly check-ins and support
Promotional offers and announcements
Appointment or call reminders
Customer service communications
Message Frequency:
Message frequency varies. You may receive approximately 10-12 messages per week depending on your program enrollment and preferences.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile carrier and plan. TWMARKETING, LLC is not responsible for any messaging or data fees charged by your carrier.
Opt-Out Instructions:
You may opt out of SMS communications at any time by:
Replying STOP to any text message you receive from us
Contacting us at
[email protected]
After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you re-subscribe.
SMS Consent Is Not Required for Purchase:
Your consent to receive SMS messages is not a condition of purchasing any product or service.
4. Carrier Liability Disclaimer
TWMARKETING, LLC and Root Cause Reset are not liable for:
Delayed or undelivered messages due to carrier network issues
Errors, interruptions, or failures in SMS delivery
Charges from your mobile carrier for messages or data usage
Any issues arising from your carrier's policies or service limitations
Carriers are not responsible for the content of messages sent through our SMS program. All carrier-related issues should be directed to your mobile service provider.
5. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information when enrolling or opting in
Use our services for personal, non-commercial purposes only
Not share, distribute, or reproduce program content without permission
Comply with all applicable laws and regulations
Not engage in any activity that disrupts or interferes with our services
6. Intellectual Property
All content provided through Root Cause Reset—including but not limited to videos, text, graphics, logos, and program materials—is the property of Physio Balance Wellness Centers, LLC and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written consent.
7. Disclaimer of Warranties
Our programs and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee:
Specific results or outcomes from our programs
That our services will be uninterrupted, error-free, or secure
That our content is suitable for your individual health needs
Health Disclaimer:
Root Cause Reset is an educational program and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new exercise or wellness program. If you experience pain or discomfort, stop immediately and seek medical attention.
8. Limitation of Liability
To the fullest extent permitted by law, TWMARKETING, LLC, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:
Loss of data or profits
Personal injury or health issues
Errors or omissions in content
Unauthorized access to your information
Any third-party conduct or content
9. Refund Policy
Please refer to our Refund Policy https://rootmobilitymethod.com/ for details on cancellations and refunds. All sales are subject to the terms outlined in that policy.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.
11. Changes to These Terms
We may update these Terms of Service from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.
13. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
View Our Privacy Policy https://rootmobilitymethod.com/privacy-policy
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
TWMARKETING, LLC
d/b/a Root Cause Reset
Dr. Verrelle Wyatt, DPT
Email:
[email protected]
Phone: +1330-333-7950
Address: 624 Diagonal Rd, Akron, OH, 44320
By using our website or services, you acknowledge that you have read and understood this Terms of Service